Frequently Asked Questions

Everything you need to know about your MÆD. experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders can take between 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small shipping fee.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.

Are your materials sustainably sourced?

At MÆD., we prioritize ethical production. Over 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.

Can I track my package in real-time?

Yes. Once your order is dispatched, you will receive an email with a tracking link and a unique number to monitor your shipment's progress via our carrier's website.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment payments.