Returns & Exchanges

At MÆD., we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn, unwashed items with original tags within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging and include the packing slip provided in your digital return confirmation.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of generating the label.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing